are we getting it right?
At Waverley Housing, our aim is to provide all our tenants and the people who use our services with the best possible service. We are always trying to improve, so it is very important for us to know how we are doing.
We like to hear when you are happy about any particular area of work. It?s also nice for our staff to know that they are appreciated.
We also like to hear any comments or suggestions you may have and are interested in your ideas for improving our services.
If you have a problem, or things go wrong, we need you to tell us so we can investigate the matter and put things right
This section of the website explains how to praise someone for a job well done, how to make a suggestion for improvement and the best way to let us know about a problem.
HOW TO.......