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legal information

Waverley Housing
Scottish Charity No. SCO26231
Registered in Scotland No. 115066
Registered Office:  27 North Bridge Street  Hawick  TD9 9BD

terms & conditions of use

Thank you for visiting our site http://www.waverley-housing.co.uk ("the Site").

This Site is operated by Waverley Housing of 27 North Bridge Street, Hawick, TD9 9BD to provide information to existing and prospective tenants and other interested parties about our activities.

Your use of the Site is regulated by these Terms and Conditions ("the Terms"). By browsing the Site you are demonstrating that you accept the Terms and agree to be bound by them. If you do not accept the Terms either in whole or in part, you should stop using the Site immediately.

Throughout the Terms, when we refer to 'we', 'us', 'our' etc, we are referring to Waverley Housing.  When we refer to 'you' we are referring to the user or browser of the Site.

It is important that you understand the Terms and we will be happy to answer any questions which you may have. You can contact us by sending an e-mail to info@waverley-housing.co.uk.

1. Agreement

Accessing or viewing the Site constitutes your acceptance to these Terms. If you do not accept these Terms you should exit the Site immediately.

2. Copyright

All copyrights in this website are strictly reserved to Waverley Housing.

All copyrights in this website including illustrations, pictures, sound, scripts, animation and other material appearing on this website, otherwise known as "content" belong to Waverley Housing or third parties authorising Waverley Housing to use the copyrights.

In accessing the Website, you agree that you will use the contents for your own private use. You may not make alterations, copy, store in any medium (including other websites), distribute, transmit any part of the website without the prior written permissions of Waverley Housing in accordance with copyright legislation.

Any trade mark, service mark or other intellectual property contained in or relating to this site is the property of Waverley Housing, unless otherwise stated. The use of such trade marks, service marks or other intellectual property without Waverley Housing's permission is strictly forbidden.

3. Exclusions

We shall not be liable to you (whether directly or indirectly and whether as a result of negligence or otherwise) in respect of any losses or damage which you may incur as a result of your use of the Site.

We have taken, and will continue to take, all reasonable steps to ensure that the Site and all information which is published on the Site is accurate. We cannot however guarantee:

  • that material, information or data obtained from or through this site is complete, accurate or not an infringement of any party's intellectual or other property rights; or
  • that material, information and data submitted via this site will be fully secure; or 
  • that material, information and data obtained from or through this site will meet your requirements; or 
  • that your access to or use of this site will be uninterrupted, timely or error-free.

Please let us know at info@waverley-housing.co.uk if you are aware of any inaccuracies and steps will be taken to correct them.

4. Hyperlinks

This Site may contain hyperlinks to websites operated by other parties. These links are suggested for information only and our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites. Care is advised when visiting any external sites linked from this Site. No liability is accepted for any information contained on any external site. If you consider that the content of any external site linked from this Site is illegal, immoral or offensive please advise us by sending an e-mail to info@waverley-housing.co.uk.

You should remember that when you link to another site, the terms of use of the external linked site will apply and not the terms of use of this Site.

5. Alteration of Terms and Conditions

Waverley Housing reserves the right to update or modify these Terms in which case any such changes will be effective from the date of posting on the Site. Your continued use of the Site indicates your acceptance of any changes which we may make to the Terms.

6. Complaints

If you have any cause for complaint about this Site please contact us at info@waverley-housing.co.uk or, alternatively, please complete and return the Complaints Form which can be downloaded from this Site.

7. Severance

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

8. General

This Agreement shall be governed by and construed in accordance with the law of Scotland, and each of the parties submits to the exclusive jurisdiction of the courts of Scotland.

If you require any further information about the Terms or any other matter, or if you have any comments or suggestions, then you can contact us at:

Address: 27 North Bridge Street, Hawick, TD9
Tel: 01450 364200
E-mail: info@waverley-housing.co.uk

Privacy Policy

Waverley Housing takes the privacy of visitors to its site very seriously. This Privacy Statement sets out how we collect information from visitors to the Site and how we use that information.

In general terms, Waverley Housing does not obtain personal information about you simply through your use of the Site. It is only when you submit your comments to us through the Site or contact us by e-mail, that we obtain personal information about you, such as your name, email address, postal address and telephone numbers.

This personal information will only be used for the purposes of processing and/or dealing with the matter you have contacted us about, for example your enquiry, request or complaint. By providing your personal details to us, you are consenting to Waverley Housing processing your personal data for such purposes.

We will only retain your personal information on our databases for as long as we deem necessary and it will be kept secure using appropriate security measures to prevent unauthorised access, modification or disclosure.

We will not share this information with third parties except where you have consented or where there is a legal requirement on us to do so. From time to time, we may engage a third party to provide services on our behalf, for example, we may arrange for a contractor to carry out works to your home. In such a case, we may have to disclose personal information to such a third party in order to deal with your request, but we will take all reasonable steps to ensure that the third party providing the services uses adequate measures to protect your data. In such circumstances, you will be deemed to have consented to your personal details being used for this purpose.

Whilst we do not obtain personal information about you when you simply use the Site, the web server does automatically collect standard information such as a user?s IP address, browser type, operating system, access times, etc. Like many websites we use cookies, these are small electronic files which are placed on a user?s hard drive to identify a user. You can check your ?Cookie' file and delete those you do not want. You can also disable Cookies in your web browser so your computer will not receive them. The information received is used to monitor the volume, type and pattern of traffic using the Site.

We regularly review our practices to ensure that your privacy is appropriately protected and we reserve the right to periodically update or modify this Privacy Statement. Any changes to this Privacy Statement will be posted on this Site. You should view this Privacy Statement regularly.

Data Protection

Obtaining Personal Data from our Web Site Visitors

Any personal data that you may be asked to provide on our website will be held and processed in accordance with the requirements of the 1998 Data Protection Act. Wherever you are asked to submit personal data, such as an e-mail, postal address or telephone number, you should find a clear statement of:

  • what data will be held 
  • The purpose for which the data will be held 
  • Whether any of the data will be disclosed to any third party, and if so, to whom

If you subsequently choose to submit any personal data, you are thereby giving your consent for that data to be held and processed for the stated purpose(s).

Disclaimer

We have taken reasonable steps to ensure that the Site and all information provided on or through it is accurate. However, Waverley Housing assumes no responsibility for information contained on this Site and disclaims all liability in respect of such information.

We shall not be held liable for any losses you suffer, including direct losses or indirect or consequential loss (including but not limited to pure economic loss, loss of business or profits or depletion of goodwill) arising out of or in any way connected with the use of this Site.

Waverley Housing is not responsible for the content of any sites directly or indirectly linked to this Site.
All questions regarding the use of the Site are governed by the law of Scotland and subject to the jurisdiction of the Scottish Courts.

SCOTTISH CHARITY NO. SCO26231
Legal Information SITE QUESTIONS AND COMMENTS TO: webmaster@waverley-housing.co.uk