our Vision and values

Our Vision:
    
Waverley Housing aspires to be "a major force in Scottish social housing, working closely with our partners in the Borders to achieve secure and thriving communities."
To achieve this we will continue to review and improve our standards and the services we provide, to ensure these are delivered in an efficient and effective manner.  We will keep abreast of an ever-changing environment.  We will listen to our customers and other stakeholders, taking on board their feedback, with due regard to guidance from the Scottish Housing Regulator.

Our Values: 

Equality
We will treat everyone fairly and with respect, meeting the diverse needs of our stakeholders.

Excellence
We will strive for excellence in the provision of all our services.

Engagement
We will communicate effectively, sharing information and responding to the needs of all our stakeholders with integrity and transparency.

Environment
We will co-operate with our stakeholders to build strong communities.