How to report a repair
There are several ways to report a repair:
During Office Hours:
- By telephone to our repairs direct FREEPHONE line 0800 104 105
- In person at our Contact Centre - 27 North Bridge Street, Hawick, TD9 9BD
- By letter
- By email - info@waverley-housing.co.uk
During evenings, weekends and public holidays a call-out service will operate and only emergency repairs will be dealt with.
The contact number for emergency repairs is 07721 889 618.
Emergency Contact Details for:
- Gas-Leaks - Transco / National Grid
- Burst Pipes - Scottish Water
- Electrical Supply - Scottish Power
- To view other Repairs topics please click here


