Repairs Feedback

We are committed to continually improving our services and appreciate feedback on all repairs undertaken.

Once a tenant’s repair has been carried out, it is important for us to ensure that the work has been carried out correctly and up to standard.  We may contact tenants to carry out a post-inspection and find out how satisfied they are with the work.

However, tenants can also help Waverley Housing to improve the quality of the repairs service provided, by completing the satisfaction survey form.  Our trades operative will ask you to do this once they complete a job in your home.  There is also an option to submit feedback online and details of how to do this are provided in our Feedback section.