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repairs featureMany thanks to the tenants who took the time to complete and return the recent repairs consultation questionnaire issued.  Whilst the majority of the tenants who responded are happy with the repairs service currently provided, we recognise that, for various reasons, some tenants have difficulty in arranging access for repairs between 9am and 4pm.  Therefore, we are, on a trial basis, offering those tenants who find access during the day difficult, the option to instead book a repair after 4pm during the week, depending on availability.   We will monitor the demand for this service on an ongoing basis and will keep tenants informed of any further changes as and when these occur.

 

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