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How do you use online services?

As part of its Digital Transformation programme to deliver more efficient, effective and responsive services Scottish Borders Council is asking people about the type of services that they access using the internet.

A survey is being used to find out what people use the internet for, whether they use the Council’s website to access services and if there are any Council services they would like to be available online that aren’t at the moment.

However, not everyone uses the internet and their responses are equally important. The Council wants to know why people don’t use the internet whether it is because of the cost, poor broadband speed in their area or they just don’t want to.

The survey is online at, paper copies are available at libraries and Contact Centres or by calling 01835 826626. Anyone completing the survey, which closes on the 19th July, can choose to be entered into a free prize draw to win a gift card for M&S.

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