Useful Contacts
Scottish Borders Council
Council Headquarters:
Newtown St Boswells
TD6 0SA
Tel: 0300 100 1800
www.scotborders.gov.uk
Local Contact Centres
Available in Galashiels; Hawick; Kelso; Jedburgh and Selkirk
Tel: 0300 100 1800
Housing Benefit
Tel: 01896 661394 (Galashiels)
Tel: 01450 364729 (Hawick)
All other areas, contact Council Headquarters
Universal Credit
www.scotborders.gov.uk/universalcredit
Council Tax
Tel: 01896 662719 (Galashiels)
Tel: 01450 364729 (Hawick)
All other areas, contact Council Headquarters
Border Care (Community Alarms)
Tel: 01896 758717
Protective Services
Cleansing & Special Uplifts; Environmental Health & Pest Control
Tel: 01896 662706 (Galashiels)
Tel: 01450 364716 (Hawick)
All other areas, contact Council Headquarters
Waste Disposal (Local Amenity Sites) Locations
Galashiels, Hawick, Selkirk, Peebles, Duns & Eyemouth
All other areas, contact Council Headquarters
Trading Standards, Consumer Protection
Tel: 01896 823922 (Melrose)
Planning, Council Headquarters
Tel: 0300 100 1800
Building Control
Tel: 01896 662705 (Galashiels)
Tel: 01450 364705 (Hawick)
All other areas, contact Council Headquarters
Social Work/Occupational Therapists
Tel: 01896 755365 (Galashiels)
Tel: 01450 374545 (Hawick)
Tel: 01573 223501 (Kelso)
Tel: 01835 825080 (All other areas)
Citizens Advice Bureau
Hawick Office
1 Towerdykeside, Hawick, TD9 9EA
Tel: 01450 374266
www.cas.org.uk
Galashiels Office
111 High Street, Galashiels, TD1 1RZ
Tel: 01896 753889
www.cas.org.uk
Kelso Office
20 Shedden Park, Kelso, TD5 7AL
Tel: 01573 223516
www.cas.org.uk
Benefits Agency
Tel: 0844 474 2651 (Galashiels)
Tel: 01450 403000 (Hawick)
Scottish Public Services Ombudsman
Bridgeside House, 99 McDonald Road, Edinburgh, EH7 4NS
Write to: SPSO FREEPOST (no other details to be written on envelope/package).
Tel: 0800 377 7330
Text: 0790 049 4372
Email: ask@spso.org.uk
Web: www.spso.org.uk
Gas and Electric Servicing
Dalex
Tel: 0131 440 0945
Gas Leaks (National Grid)
Tel: 0800 111 999 (free from landlines)
Tel: 0800 371 787 (Minicom/Textphone for the hard of hearing)
Power Failure (Scottish Power)
Tel: 0845 272 7999
Police
(Some of the below stations are occasionally unmanned. If no reply contact Divisional Headquarters)
Hawick (Divisional Headquarters) – Tel: 01450 375051
Galashiels – Tel: 01896 752222
Kelso – Tel: 01573 223434
Jedburgh – Tel: 01835 862264
Melrose – Tel: 01896 822602
Crimestoppers – Tel: 0800 555 111 (free from landlines)
Drugline – Dial 100 and ask for Freephone Drugline