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Category: News

WorldHost Recognised Business

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Waverley Housing has successfully achieved ‘WorldHost Recognised Business’ status as a result of 61% of staff having recently completed the internationally renowned ‘WorldHost’ customer service training. Delivered by Borders College, the customer service training involved a wide cross-section of staff, with content used worldwide, including to the tens of thousands of staff and volunteers of… Read more »

Tenant Scrutiny

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Lynda Johnstone, Development Manager from Tenant Information Service (www.tis.org.uk) visited us on Wednesday 18th March to provide an overview of the role of tenant scrutiny and give a flavour of the different scrutiny approaches – from mystery shoppers, tenant led inspections to customer panels.  Our tenants, board members and staff who attended the session felt… Read more »

Living Wage Employer Accreditation

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WAVERLEY HOUSING CELEBRATES LIVING WAGE COMMITMENT   The Living Wage Foundation, in partnership with Poverty Alliance, is pleased to announce that Waverley Housing has been accredited as a Living Wage employer.  The Living Wage is an hourly rate set independently and updated annually and is calculated according to the basic cost of living using the… Read more »

Abolition of Right to Buy

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Right to buy will end for all council and housing association tenants in Scotland on 1 August 2016.  This means that tenants with a right to buy will have until 31 July 2016 to do so. If you have the right to buy your property and would like further information you can download an information… Read more »

Home Basics

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Have you heard of Home Basics? Are you looking for new furniture or looking to setting up a new home? If so Home Basics is a cost effective and environmental way to furnish or refurnish your home. Why not visit one of the Home Basics shops in Hawick or Walkerburn, where you’ll find everything you… Read more »

Tenants’ Open Day – A Waverley Welcome!

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A fun-filled Open Day took place at our offices last Friday 6th March with all tenants and members of the public interested in Waverley, being invited! Information stands, manned by Waverley’s own teams, offered advice on benefits; repairs; payments and housing matters.  A few of our partner organisations set up stall to offer their advice too,… Read more »

Quarterly Prize Draw Awarded

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At Waverley Housing  we want tenants to be involved in everything we do.  Tenant feedback plays a vitally important part in helping Waverley Housing to improve and develop our services to tenants. Tenants who return their satisfaction surveys, questionnaires or other feedback requests will be entered into a Quarterly Prize Draw for £100 in shopping vouchers… Read more »

Board Vacancies

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Are you interested in making a positive contribution to housing and the local community in the Scottish Borders? Waverley Housing is looking to recruit new Board members. We are looking for people with a range of skills, knowledge and experience. If you think you have the skills and enthusiasm to help shape our future we… Read more »

Christmas Catch Up

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         Christmas Catch Up In December we were delighted to welcome several tenants along to our joint meeting ‘Christmas Catch-up’.  It was an exceptionally busy and successful 2014 for tenant engagement.  Our Christmas Catch up was an opportunity for tenants to meet together and share the successes of the various residents groups across the… Read more »

Radio Borders Mission Christmas Appeal

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Our picture shows Waverley staff with some of the gifts donated to the Radio Borders Mission Christmas Appeal.  Waverley staff donated generously as did the Wilton Centre in Hawick who dropped off a large bag of presents at Waverley’s offices ready for delivery to Radio Borders. We were also pleased to present Radio Borders with £150 in cash following some… Read more »

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