Our Chief Executive and Operations Director are responsible for delivering the strategy and policies as agreed by the Waverley Housing Board. They are supported by a Senior Management Team assigned to manage the delivery and smooth day-to-day running of operations.
To contact any of our managers please call 01450 364200 or email email@example.com.
I was delighted to get the opportunity to join Waverley Housing in January 2018 following a 6 year stint as Chief Executive of Social Enterprise Scotland. Prior to that, from 2004 through to 2011, I held the post of Chief Executive with Glasgow South East Regeneration Agency which was formed from a merger of Castlemilk Economic Development Agency and Gorbals Initiative. I joined CEDA from Inverclyde Council where I had been working as Head of Economic Development between 1998 and 2004.
In each of those roles I have worked with, and learned from, some outstanding organisations and formidably talented people, particularly, in the social housing sector. I’m thrilled now, to be part of Waverley Housing, a well governed, well managed and high performing business. Undoubtedly though the attraction was to join an organisation, and sector, which puts people at the heart of everything it does. I live, with my family, in the Scottish Borders and I am a Board member of Resilient Scotland and previously have been a Board member of Cassiltoun Trust and Berwickshire Housing Association.
Carole has worked with Waverley for over 20 years in a variety of roles and has acquired a wealth of knowledge of the organisation and stock. Carole has had the opportunity to work extensively in both Housing and Property Services which has aided her understanding of the challenges and pressures an RSL is under through regulation and forever changing legislation.
Corporate Services Director
I Joined Waverley in July 2023 to lead the Corporate Services Team, who deliver the Finance, HR, IT and Administration functions of the organisation.
I am border based, and a qualified accountant – Fellow of the Association of the Chartered Certified Accountants
Previously I worked for 25 years with a local Registered Social Landlord gaining extensive knowledge of housing and finance.
Property Services Manager
Joined Waverley in June 2022 to lead the Property Services Team who deliver repairs and planned programmes of work. I have 13 years experience working in a social housing environment. I worked in East Lothian Council from 2009 until 2018 where I held a number of different roles, including Performance Officer, managing key performance indicators and working with tenant groups on the annual Landlords report, to Asset Manager of 8,600 homes and an active new build development programme. I moved to back to working in the Scottish Borders in 2018, working for a local housing provider as Head of Assets & Investment with responsibility for planned programmes of work as well as Health, Safety and Compliance.
Housing Services Manager
Lenore has 25 years housing management experience which covers allocations, income management, anti-social behaviour, tenant participation and training. She has also worked with the Chartered Institute of Housing as a Professional Development Officer and has a degree in Housing & Sustainable Communities.
Lenore, who joined Waverley Housing in September 2012 leads, manages and supports the Housing Services Team in delivering an efficient and responsive service.