Policies & Procedures

Our wide range of policies, procedures, plans and strategies act as a guide for the way we work and in our approach to services provided to our tenants.

Every policy is reviewed 3-yearly and is approved by the Waverley Housing Board.  Our procedures provide more detail on how the policy will be implemented.

You can view key policies and procedures of interest to tenants within our downloads section click here and you can also view plans and strategies click here.

If you require a printed copy of any of these documents please contact our Customer Services Team on 01450 364200 or via our online contact form.