section 5
Repair Type
Waverley Tenant Comments
Replacement keys and
door entry fobs
Insect infestations inc.
wasp nests
Vermin
Clearing blocked waste
pipes
Excluding blockages
caused by tenant’s
negligence, e.g. caused
by waste food, fat etc.
Damaged caused through
neglect, misuse or pets
whether it be your own
family or visitors
Cleaning of common
stairwells
Unless your property is
factored
Roof
Pathways, steps or other
means of access
Excluding garden paths
Making good damage
caused by acts of
vandalism or criminal
behaviour
Providing that a report
has been made to the
Police within 24 hours
of the discovery. Where
such damage was
caused by the tenant or
members of the tenants’
household the tenant will
be recharged
Toilet seat
TV aerials
Wardrobe rails
Garden paths
Clothes ropes, rotary dryer
This list is by no means exhaustive and for further information or to
answer any queries you may have please contact us on
0800 104 105
or speak to our repairs department.
repairs and maintenance
